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""This valuable guide made an immediately favorable impression on
me--I recommend it."" --Letitia Baldridge
Business communications expert Mary Mitchell gives business people
and job seekers everything they need to make the right first
impression, whether in person--at job interviews, sales calls, or
social gatherings--or via letter, fax, or e-mail. Based on
Mitchell's popular corporate seminars which have been attended by
employees of Arthur Young, Ritz Carlton Hotels, Merck, and other
top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and
cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers
what to do and what not to do in every type of first-meeting
business situation.
* Explains and simplifies the new and changing rules of conduct in
today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon
Courtesies, a firm specializing in teaching business people better
communication and relationships through improved social skills. She
writes a syndicated column called ""Ms. Demeanor"" for King
features, is the Prodigy online modern manners expert, and is the
author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia,
Pennsylvania) is a writer with the Philadelphia Inquirer.
""This valuable guide made an immediately favorable impression on
me--I recommend it."" --Letitia Baldridge
Business communications expert Mary Mitchell gives business people
and job seekers everything they need to make the right first
impression, whether in person--at job interviews, sales calls, or
social gatherings--or via letter, fax, or e-mail. Based on
Mitchell's popular corporate seminars which have been attended by
employees of Arthur Young, Ritz Carlton Hotels, Merck, and other
top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and
cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers
what to do and what not to do in every type of first-meeting
business situation.
* Explains and simplifies the new and changing rules of conduct in
today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon
Courtesies, a firm specializing in teaching business people better
communication and relationships through improved social skills. She
writes a syndicated column called ""Ms. Demeanor"" for King
features, is the Prodigy online modern manners expert, and is the
author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia,
Pennsylvania) is a writer with the Philadelphia Inquirer.
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